New 5 Lever mortice lock (BS 3621) fitted to door in Bury St Edmunds

Customer in Bury St edmunds felt vulnerable with just a night latch on her front door, So a British Standard 5 lever mortice sashlock complying to BS 3621 was fitted to their door for extra security.

Commercial door in Bressingham, Closing too quickly causing a customer safety risk

Customer in Bressingham called as their door into one of their public buildings was not closing correctly on the automatic door closer as a result it posed a safety risk to anybody using the door due to the door closing too quickly and as a consequence the door could collide with a pedestrian.

After a examination and attempt to correctly set up closer found seals in closer to have failed beyond economic repair, the door was removed, a new closer fitted and set up. 

Improved property security for a customer in Diss

Customer in Diss had been having trouble with people loitering around their property and had some concerns around the garage being detached from the house.

2 new CCTV cameras installed to monitor activity, old latch replaced on back gate with a Gate mate which is a security sliding bolt controlled by a high security key also a garage door defender fitted in front of garage for added security.

Block of flats in Diss

Customer in Diss required additional security to a communal service cupboard in a block of flats, New night latch fitted to door and keyed alike to communal front door meaning residents not having to carry any extra keys. 

Customer in Diss could not lock front door

Called out late one evening as the customer tried to ,lock their front door containing an old lock possibly dating back to Victorian times.
Lock removed from the door to find internals had become disconfigured, stripped down lock, lubricated, rebuilt correctly before being refitted to door.

Lost wardrobe key in Burston

Customer in Burston had lost the keys to their wardrobe with all of their clothes locked inside, Lock picked open, Lock removed and a new key made to operate the lock by hand using the lever heights as a guide.
Lock refitted to wardrobe and customer left with a working key once more.

Alarm system showing fault continuously

Customer in Norwich called to say that their wired alarm system would not set due to having a non resettable fault.
On arrival customer explained that they had some work done in the lounge (where the faulty zone was located) and as a consequence the detector for that room had been moved and the fault had occurred shortly after that, the detector itself tested out ok but the wiring was incorrect back to the main control although all wiring both inside the detector and back at the control panel appeared to present and correct.
The fault turned out to be behind a new bespoke display cabinet, where a joint had been made to the existing wiring to the detector in some connector block and had become disconnected.
As a direct result the cabinet had to be dismantled once more and a better connection was made to stop future occurrences.


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